Basics
Pro Tips
Apr 6, 2025

NewComma’s in-app messaging is a powerful feature that enables seamless communication between creatives and hirers. Whether you’re inquiring about services, discussing projects, or building relationships, the messaging system ensures you stay connected within the NewComma community.
How to Use In-App Messaging
Initiate a Conversation:
Visit a user’s profile or project listing and click the “Message” button to start a conversation.
You can also message directly from a service inquiry or opportunity posting.
Compose Your Message:
Clearly state your purpose, whether it’s to inquire about a service, provide feedback on a project, or discuss an opportunity.
Be professional and concise to make a great first impression.
Track Your Conversations:
Access your inbox to view ongoing conversations.
Organise messages by project or purpose to stay on top of communication.
Making the Most of In-App Messaging
To ensure you’re using this feature effectively, consider the following tips:
For Creatives
Prompt Responses: Reply quickly to inquiries to show professionalism and interest.
Showcase Your Work: When discussing a potential project, share links to relevant portfolio pieces or examples directly in the conversation.
Clarify Terms: Use messaging to outline your availability, pricing, and expectations before starting a project.
For Hirers
Be Specific: When reaching out to creatives, provide clear details about your project or requirements to make communication smoother.
Ask Questions: Use messaging to understand a creative’s process, expertise, and how they can contribute to your project.
Follow Up: If a conversation goes quiet, send a polite follow-up to keep the dialogue going.
Best Practices for In-App Messaging
Maintain Professionalism:
Keep your messages polite, respectful, and focused on the task or opportunity at hand.
Be Clear and Direct:
Avoid ambiguity by being clear about what you need or offer in the conversation.
Use Attachments Wisely:
Share files, links, or documents that are relevant to the discussion, but avoid overloading the conversation with unnecessary content.
Stay Organised:
Regularly check your inbox to ensure you don’t miss important messages.
Why Use In-App Messaging?
NewComma’s in-app messaging is designed to:
Foster Connections: Build relationships with creatives and hirers within the NewComma community.
Simplify Collaboration: Discuss project details, share updates, and make decisions efficiently.
Maintain Privacy: Keep your conversations secure within the platform, without needing external tools.
Unlock Opportunities Through Messaging
In-app messaging is more than just a tool—it’s your bridge to meaningful collaborations and successful projects. Start conversations today to maximise your NewComma experience and make the most of the vibrant creative community!