Child Safety Policy

At NewComma, we are deeply committed to creating a safe, empowering digital space for creative professionals. As part of that commitment, we have a strict minimum age requirement of 16 years old for all users. This policy outlines our stance on child safety, our compliance with global regulations, and the steps we take to prevent online child sexual exploitation and abuse (OCSEA), in alignment with the Technology Coalition’s Developer Good Practices.

1. Minimum Age Requirement

  • Users must be at least 16 years old to create an account on NewComma.

  • We do not allow individuals under the age of 16 to register, interact, post, or participate on the platform in any capacity.

  • We actively monitor signups and use age-gating, and moderation to identify and remove accounts suspected to be underage.

  • If an underage user is discovered, their account will be immediately suspended and removed.

2. Detection, Moderation & Enforcement

Profile & Content Moderation

  • NewComma uses manual review to detect suspicious or harmful activity, including signs of grooming, predatory behaviour, or exploitative content.

  • Explicit content, child sexual abuse material (CSAM), or inappropriate messages will be removed immediately and may result in legal escalation.

Reporting and Response

  • Users can report inappropriate content or interactions via: In-app tools info@newcomma.com

  • All reports related to minors or suspected abuse are prioritised and addressed within 24-72 hours. We preserve relevant data and cooperate with law enforcement as needed.

3. Platform Safety Controls

While NewComma is not intended for users under 16, we’ve implemented robust controls to protect all users and prevent misuse:

  • Restricted Messaging: Only verified users can send messages. Suspicious activity is flagged.

  • Opportunity Listings: Employers must comply with local laws and cannot post roles intended for individuals under 16.

  • Portfolio and Content Filtering: All publicly shared projects are subject to review for compliance with our content policies.

4. Zero Tolerance for Abuse

NewComma maintains a zero-tolerance policy for abuse, grooming, or exploitation. Violations may result in:Immediate suspension or banningContent removalReporting to law enforcement

5. Staff Training and Prevention

Moderators and support staff are trained to flag suspicious patterns and enforce safety protocols.We conduct regular audits and updates of our tools, policies, and detection systems.

6. External Collaboration

We collaborate with external experts and safety organisations to strengthen protections

7. Community Education and Awareness

We encourage all users to engage responsibly, report concerns, and uphold the values of respect and safety.

8. Contact & Transparency

For questions or to report a concern:

info@newcomma.com

We are committed to swift, transparent responses and to continuously improving how we keep our community safe.